At Cheaper Forex, we strive to provide our customers with high-quality digital products that meet their needs and expectations. As part of our commitment to customer satisfaction and transparency, we have outlined our Return and 7-Day Refund Policy for digital products below.
1. Digital Product Nature
Our products are exclusively digital — including but not limited to downloadable software, e-books, templates, and other digital content. Since these products are intangible and delivered electronically, they cannot be returned physically.
2. Refund Eligibility
Due to the nature of digital products, refunds are not issued once a purchase is completed, unless there is a verified technical fault with the product that we cannot resolve. Please ensure you have read the product description, verified compatibility, and understand the features prior to purchasing.
3. Exceptional Circumstances & 7-Day Refund Policy
We’re committed to fairness. If you encounter a technical issue caused by the product, please contact us within 7 days of purchase. You must allow us to troubleshoot and attempt to fix the problem, including offering remote support via UltraViewer.
If we cannot fix the issue, we will issue a full refund.
Refunds will not be granted for the following reasons:
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The EA/software is not “profitable” — Forex markets are unpredictable and profits/losses vary by user.
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You are unable to backtest the EA — this is often caused by missing or poor-quality data on your platform.
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The purchase was made with cryptocurrency — refunds in this case will be issued as store credit only.
⚠️ Any customer who initiates a chargeback or dispute with their payment provider before contacting us will be permanently banned from future purchases, and software access may be revoked where applicable.
4. Unauthorized Sharing & Account Termination
All licenses are single-user only unless stated otherwise.
If you share, leak, distribute, or attempt to resell any of our products — paid or free — we reserve the right to:
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❌ Revoke your access to free lifetime updates
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❌ Terminate your account permanently
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❌ Remotely disable your license if applicable
We watermark and track our digital files. Unauthorized sharing will result in immediate termination of access.
5. Technical Issues
If you’re unable to use the product due to a technical error, please contact support. If we verify that the product is non-functional and cannot be fixed, we will offer you a full refund within the 7-day window.
6. Refund Process
If a refund is approved, it will be returned using the original payment method. Please allow 7–10 business days for funds to appear in your account, depending on your bank or payment processor.
7. Contact Us
For any questions about licensing, returns, or technical help, contact our support team:
📧 [email protected]
We’re available 7 days a week and respond quickly.
By purchasing and downloading any product from Cheaper Forex, you agree to abide by these Terms and Conditions. Please review them fully before purchasing. Abuse of our system will result in permanent blacklisting from our platform and partner sites.
U.S. GOVERNMENT REQUIRED DISCLAIMER
FOREX TRADING CAN OFFER LARGE POTENTIAL REWARDS; BUT ALSO LARGE POTENTIAL RISK. YOU MUST BE AWARE OF THE RISKS AND BE WILLING TO ACCEPT THEM IN ORDER TO TRADE OR INVEST IN FOREX. NEVER TRADE WITH MONEY YOU CAN’T AFFORD TO LOSE. THIS IS NEITHER A SOLICITATION NOR AN OFFER TO BUY OR SELL CURRENCIES, FUTURES, STOCKS OR OPTIONS. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFITS OR LOSSES SIMILAR TO THOSE DISCUSSED IN THIS MATERIAL. PAST PERFORMANCE OF ANY TRADING SYSTEM OR METHODOLOGY IS NOT NECESSARILY INDICATIVE OF FUTURE RESULTS.
CFTC RULE 4.41 – HYPOTHETICAL OR SIMULATED PERFORMANCE RESULTS HAVE CERTAIN LIMITATIONS. UNLIKE AN ACTUAL PERFORMANCE RECORD, SIMULATED RESULTS DO NOT REPRESENT ACTUAL TRADING. ALSO, SINCE THE TRADES
HAVE NOT BEEN EXECUTED, THE RESULTS MAY HAVE UNDER OR OVER COMPENSATED FOR THE IMPACT, IF ANY, OF CERTAIN MARKET FACTORS, SUCH AS LACK OF LIQUIDITY. SIMULATED TRADING PROGRAMS IN GENERAL ARE ALSO SUBJECT TO THE FACT THAT THEY ARE DESIGNED WITH THE BENEFIT OF HINDSIGHT. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFIT OR LOSSES SIMILAR TO THOSE SHOWN. OUR COURSE(S), PRODUCTS AND SERVICES SHOULD BE USED AS LEARNING AIDS ONLY AND SHOULD NOT BE CONSTRUED AS INVESTMENT ADVICE. IF YOU DECIDE TO INVEST REAL MONEY, ALL TRADING DECISIONS ARE YOUR OWN RESPONSIBILITY. BY USING OUR PRODUCTS ON A LIVE ACCOUNT WITH REAL MONEY THE USER AGREES TO NOT HOLD THE PRODUCT DEVELOPER LIABLE FOR ANY TRADING DECISIONS MADE BY THE USER. THE DEVELOPER OF OUR PRODUCTS WILL NOT BE HELD LIABLE FOR ANY REAL MONEY LOSSES INCURRED THROUGH USE OF OUR PRODUCTS.
7-Day Refund Policy
Covers product defects within 7 days. If the EA fails to install or run, we'll refund. This isn't a performance guarantee, so trading losses aren't covered.
