At Cheaper Forex, we strive to provide our customers with high-quality digital products that meet their needs and expectations. As part of our commitment to customer satisfaction and transparency, we have outlined our Return and 7-day Refund Policy for digital products below.
1. Digital Product Nature: Our products are exclusively digital, including but not limited to downloadable software, e-books, templates, and other digital content. Since these products are intangible and delivered electronically, they cannot be returned physically.
2. Refund Eligibility: Due to the inherent nature of digital products, we generally do not offer refunds once a purchase is made. We encourage customers to review the product description, features, and compatibility information before making a purchase decision.
3. Exceptional Circumstances and Refund Guarantee: We understand that unique situations may arise, and we are committed to addressing them in a fair and professional manner. If you believe you have a valid reason for requesting a refund, such as a technical issue or error on our part, please contact our Customer Support team within 7 days from the date of purchase.
Please contact us using our contact form before pursuing a refund with PayPal. We can often resolve your issue and/or refund you faster. If you open a dispute with PayPal, it will take at least 10 working days to be reviewed.
4. Technical Issues: If you encounter technical difficulties that prevent you from accessing or using the purchased digital product, please reach out to our Customer Support team for assistance. We will make every effort to resolve the issue promptly and ensure your satisfaction. We will test the software ourselves to check for any issues. If we can replicate the issues you’re experiencing that prevent you from using the software, we will offer you a full refund.
5. Refund Process: If a refund is approved based on the exceptional circumstances mentioned above, we will process it using the original payment method used during the purchase. Refunds may take 7-10 days to be reflected in your account.
6. Contact Us: If you have any questions or concerns about our Terms and Conditions including our Return and Refund Policy for digital products, please don’t hesitate to contact our Customer Support team. You can reach us via [email protected] or submit our contact form. Our team is available to assist you 7 days a week.
Please note that by purchasing and downloading our digital products, you acknowledge and agree to abide by the terms outlined in this Return and Refund Policy. We recommend reviewing this policy thoroughly before making a purchase. We value your trust and strive to provide you with exceptional products and services.
U.S. GOVERNMENT REQUIRED DISCLAIMER
FOREX TRADING CAN OFFER LARGE POTENTIAL REWARDS; BUT ALSO LARGE POTENTIAL RISK. YOU MUST BE AWARE OF THE RISKS AND BE WILLING TO ACCEPT THEM IN ORDER TO TRADE OR INVEST IN FOREX. NEVER TRADE WITH MONEY YOU CAN’T AFFORD TO LOSE. THIS IS NEITHER A SOLICITATION NOR AN OFFER TO BUY OR SELL CURRENCIES, FUTURES, STOCKS OR OPTIONS. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFITS OR LOSSES SIMILAR TO THOSE DISCUSSED IN THIS MATERIAL. PAST PERFORMANCE OF ANY TRADING SYSTEM OR METHODOLOGY IS NOT NECESSARILY INDICATIVE OF FUTURE RESULTS.
CFTC RULE 4.41 – HYPOTHETICAL OR SIMULATED PERFORMANCE RESULTS HAVE CERTAIN LIMITATIONS. UNLIKE AN ACTUAL PERFORMANCE RECORD, SIMULATED RESULTS DO NOT REPRESENT ACTUAL TRADING. ALSO, SINCE THE TRADES
HAVE NOT BEEN EXECUTED, THE RESULTS MAY HAVE UNDER OR OVER COMPENSATED FOR THE IMPACT, IF ANY, OF CERTAIN MARKET FACTORS, SUCH AS LACK OF LIQUIDITY. SIMULATED TRADING PROGRAMS IN GENERAL ARE ALSO SUBJECT TO THE FACT THAT THEY ARE DESIGNED WITH THE BENEFIT OF HINDSIGHT. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFIT OR LOSSES SIMILAR TO THOSE SHOWN. OUR COURSE(S), PRODUCTS AND SERVICES SHOULD BE USED AS LEARNING AIDS ONLY AND SHOULD NOT BE CONSTRUED AS INVESTMENT ADVICE. IF YOU DECIDE TO INVEST REAL MONEY, ALL TRADING DECISIONS ARE YOUR OWN RESPONSIBILITY. BY USING OUR PRODUCTS ON A LIVE ACCOUNT WITH REAL MONEY THE USER AGREES TO NOT HOLD THE PRODUCT DEVELOPER LIABLE FOR ANY TRADING DECISIONS MADE BY THE USER. THE DEVELOPER OF OUR PRODUCTS WILL NOT BE HELD LIABLE FOR ANY REAL MONEY LOSSES INCURRED THROUGH USE OF OUR PRODUCTS.